Shipping Policy

  1. About this policy

At Varahi Accessories, we want your jewellery to reach you safely and as quickly as possible. This policy explains how we process, ship, and deliver orders placed on www.varahiaccessories.com . It forms part of our Terms & Conditions and should be read together with our Refund & Return Policy.

  1. Where we deliver

We deliver across India through our courier partners. You can check whether we deliver to your area by entering your PIN code at checkout. Some remote or restricted locations may not be served by our couriers, and Cash on Delivery may not be available everywhere.

International orders: We also ship globally.

  1. Order processing and dispatch
  • Orders are generally dispatched within 24–72 working hours after the order is confirmed (for prepaid orders, after payment is received).
  • We process and dispatch orders from Monday to Saturday. Sundays and public holidays are not counted as working days.
  • During festivals, sales, high order volumes, or other exceptional circumstances, processing may take longer. We will do our best to keep you informed.
  • If your order contains several items, we may ship them in separate parcels. You will not be charged extra shipping for this.
  1. Delivery within India

After dispatch, domestic orders generally take about 3–6 working days to reach you, depending on your location and the courier. Remote areas may take longer.

Delivery times are estimates, not guarantees. Delays can be caused by courier issues, weather, public holidays, remote locations, or other circumstances beyond our control.

Festive orders. For events such as Rakhi, Navratri, Diwali, and the wedding season, we recommend ordering early.

  1. Shipping charges within India
  • Standard shipping: ₹80 per order, regardless of weight or size.
  • Free shipping and offers: Free Shipping on orders above Rs 1000/- . Any shipping promotion will be shown on the Website, and the shipping charge applicable to your order is shown at checkout before you pay.
  1. Cash on Delivery (COD)
  • A ₹99 COD handling charge applies to Cash on Delivery orders within India.
  • COD availability depends on your location, the order value, and courier service.
  • Please be available to receive your order and pay the full amount on delivery. If you refuse an order without a valid reason or repeatedly fail to accept delivery, we may disable COD for your account or ask for prepayment on future orders.
  1. International shipping
  • Charges: International shipping charges depend on the destination country, parcel weight, and courier rates. We will show the charge at checkout before you pay / We will contact you with a quote before dispatching your order.
  • Delivery time: About 6–15 working days after dispatch, depending on the destination and customs clearance.
  • Customs, duties, and taxes: You are responsible for any customs duties, import taxes, or local charges in your country. These are not included in our prices or shipping charges.
  • Refused or unclaimed parcels: If a parcel is refused or not collected, or is returned because the customer did not pay customs charges, we may deduct the shipping and return costs from any refund.
  1. Order tracking

Once your order ships, we will send you the courier name and tracking (AWB) number by WhatsApp / email. You can use these to follow your shipment, or visit our Track Order page.

  1. Correct address and contact details

Please double-check your shipping address, PIN code, and phone number before placing your order. If a shipment cannot be delivered because of incorrect details, the customer being unavailable, or an area our courier cannot serve, the courier will usually make 3 delivery attempts. After that, the parcel returns to us. We will contact you to re-dispatch it, and a re-shipping fee of Rs 80/- may apply. If you do not respond within 10days, we may cancel the order .

  1. Damaged, wrong, or missing parcels

Please check your parcel when you receive it.

  • Damaged or tampered package: If the outer packaging looks damaged or tampered with, please [note this with the delivery person / take photos before opening] and contact us.
  • Damaged, wrong, or missing items: Contact us within [48 hours] of delivery with your order number and clear photos and an unboxing video. We will review your request under our Refund & Return Policy.
  • Parcel not received: If your tracking shows “delivered” but you did not receive it, contact us and we will raise it with the courier.
  1. Delayed or unavailable products

If an item you ordered becomes unavailable, or there is an unexpected delay, we will contact you using the details provided with your order, usually within [1–2 working days]. You can then choose to wait, replace the item, or cancel and receive a refund of the amount paid.

  1. Risk and responsibility

Once your order has been delivered to the address you provided, or to a person at that address, responsibility for the products passes to you. We are not responsible for delays or losses caused by incorrect address details or events beyond our reasonable control.

  1. Contact us

For shipping questions, contact:

Varahi Accessories Phone / WhatsApp: +91 8989882169

Email: varahiaccessories@gmail.com

  1. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the “last updated” date at the top. Orders already placed are shipped under the policy in force when you placed them.