FAQs

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you ship to my location/ PIN Code ?

We ship to all locations in India.

Do you ship to International addresses ?

Yes, we do Deliver Orders Internationally. Kindly Whatsapp us the Screenshot of your Cart on +91 8989882169 . Our team will connect back to you regarding the order.

How about the Import/Custom duty on international Shipment?

All the product prices on our website and the shipping charges are exclusive of import duties. As the recipient of the order, you shall be liable for all import duties, customs and local taxes levied by the country you are in.

Please ensure payment of all such charges to receive your order on arrival. Failing to do so your order might get stuck at the customs department and/or later may not be retrievable at all.

When will I receive my order or how long will the order take to deliver?

You can receive your order in 4-7 working days after the dispatch depending on the location in india. We usually dispatch orders within 24-72 working hours after placement.

We dispatches orders from Monday to Saturday, and it takes another 3-6 working days for the order to reach you based on your location.

How can I Check the status of my order?

Once your order is shipped, you will receive a message with your tracking details URL and AWB number . You can use the tracking URL to live track your order. You can also track your order by logging in www.varahiaccessories.com.

What are the shipping charges ?

Within India -
We offer standard Shipping charges i.e Rs. 80/- irrespective of weight and size of your order except for Bulk/wholesale orders.
Cash-handling charge of ₹99 is applicable for all COD orders within India.

International shipping charges are applicable as per the weight of the products in your order

Who is your logistics partner ?

For India, we have partnered with Premium Shipping Companies like Delhivery and DTDC.

Can I cancel my order ?

We apologise, Order can’t be cancelled once Placed.

Do you have any physical stores?

We are a web-based retailer only.

Do you take COD orders?

Yes, we do take C.O.D (Cash On Delivery) orders with a fixed Cash on Delivery (COD) shipping charge of ₹99. Unfortunately, COD is not available for International Orders.

What's your Buy-Back / Exchange/Refund policy ?

We offer a very transparent  policy. Please read Refund & Return Policy and exchange policy on our website

Will I receive the same product as shown in photo ?

Yes, we have a policy of "You Receive, What you see". All our products are shot under natural lighting in our in-house studio to give you the best and right product images.

Do you have gifting options available?

You will be given the option to add a custom gift box wrap and message to your package at checkout.

Once I register on your site will I be able to view my order history?

Once you are registered on our site you will be able to view current orders as well as previous ones.

I have bought an earrings from you. Its big for me. Can you exchange for some other products?

We have earrings in all sizes and each product has description with product dimensions. Customers are requested to use a small 15 cms scale to guess the exact size of the earrings using the dimensions we have provided. It takes just few minutes to do that. Some customers require big size earrings and some require small size earrings. But photograph shown is not scaled to size. For that reason we have measured the height and width of the product and mentioned in description. We can take returns, if the product sent is not as shown in picture and not as per dimensions mentioned in description.

I have chosen a necklace. I don't want the earrings or I want to chose an earrings which is shown in some other necklace set?

The products are combined with matching earrings only. Its not possible to mix and match between earrings shown in one necklace set with earrings shown in other necklace set.

I have a picture of a Jewellery design. Can you make it for me?

Customers please note that we don’t make custom designs.

I want to place a wholesale order for re-selling under my brand?

Definitely you can place a Wholesale Order , our prices are already the cheapest with the quality we offer but additionally , we can get you 5% OFF on your whole order.

Please Note : Reselling orders need to follow-

  • Minimum payable Order value should ₹8,000

Once you have added products to your cart  – Whatsapp us or DM via instagram to get your coupon code for 5% OFF

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